We take pride in delivering high-quality pet food products to your doorstep. Please read the following terms and conditions regarding our shipping and no return policy before making a purchase.
• Orders are processed and shipped within the same business day upon payment confirmation.
• Delivery timelines may vary depending on location and courier services. Estimated delivery time will be provided during checkout.
• We deliver to most regions within India. If your location is outside our delivery zone, we will notify you promptly.
• Shipping fees are calculated based on the delivery location and order weight, and will be displayed at checkout.
• Customers are responsible for providing accurate shipping information. We are not liable for delays or lost packages due to incorrect addresses.
• We process free shipping within 3 kilometers radius from our factory (Sunder Society, Saswad Road, Handewadi, Pune: 412308)
• For Free Shipping minimum Order value should be Rs.500
• Above 3 kilometers customer has to bare the shipping charges as per the delivery partners. We use Porter, Brozo, Dunzo for local shipments.
• Our pet food products are perishable and are crafted with the highest standards to ensure freshness and quality.
• We ensure proper packaging and handling to maintain product quality during transit.
• Due to the perishable nature of our products, we do not accept returns or exchanges.
• If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with supporting images, videos and order details.
• Claims for damaged or incorrect products will be assessed on a case-by-case basis, and a replacement or refund may be issued at our discretion.
Orders can only be canceled within 30 minutes of placing the order. Once the order is processed, it cannot be canceled.
We are committed to providing premium quality pet food. If you have any concerns about product quality, please reach out to our customer support team.
For any questions or concerns regarding your order, please contact us at info.pyayapets.com or +91-98868 39259.
By placing an order with PyaraPets you agree to the above terms and conditions. We appreciate your trust in our products and services.